Sustainability is a priority for younger generations across restaurants, universities, retail, and other sectors.

Transparent practices, value, and quality experiences are now essential to earn trust and loyalty, and drive sales.

Why It Matters

  • Gen Z considers sustainability a key factor when choosing where to eat, shop, or engage.

  • Gen Alpha influences household and campus decisions even while young.

  • Businesses and institutions are expected to take measurable action on environmental and social issues.

Key Insights

Willingness to Pay

  • Many young UK consumers are willing to pay a small premium for sustainable products or services.
    Source: Mintel UK Sustainability in Foodservice Market Report 2024

  • Value must be clearly communicated—premium should be justified by tangible benefits.
    Source: Sustainable food consumption behaviors of generations Y and Z

Flexibility and Plant-Forward Choices

Transparency Builds Trust

  • Clear, measurable initiatives (local sourcing, reduced waste, ethical supply chains) outperform vague sustainability statements.
    Source: Food and Generation Z

  • Visible impact resonates across all sectors, from restaurants to universities and retail.
    Source: Mintel UK Sustainability in Foodservice Market Report 2024

Digital Discovery and Engagement

Implications Across Sectors

Restaurants & Food Services

  • Highlight sustainable sourcing and environmental initiatives on menus and marketing.
    Source: Mintel UK Sustainability in Foodservice Market Report 2024

  • Offer affordable, plant-forward, or ethically sourced options alongside premium items.
    Source: Sustainable food consumption behaviors of generations Y and Z

Universities & Campuses

Retail & Other Consumer-Facing Industries

  • Clearly communicate environmental and social responsibility across products and services.
    Source: Mintel UK Sustainability in Foodservice Market Report 2024

  • Use storytelling, certifications, or digital engagement to make initiatives credible and visible.
    Source: British attitudes towards sustainability in 2024: Key insights

Gen Alpha — Emerging Signals

Summary

  1. Sustainability drives choice: Restaurants, universities, and other sectors must demonstrate meaningful action.

  2. Transparency and evidence matter: Tangible results build credibility.

  3. Value and experience matter: Sustainable does not mean compromising quality, taste, or affordability.

  4. Engagement is key: Digital channels and visible storytelling enhance trust.

  5. Plant-forward and flexible options appeal: Offer choices that align with taste, health, and sustainability priorities.

These findings underscore a growing trend in consumer preferences for sustainable experiences, reflecting the increasing demand for transparency across all areas of the business.